Paradigm Trends has a 30-day return policy for a full refund. After 30 days, purchases may be eligible for a store credit. Items must be received in new and unused condition and in their original packaging with original labels to qualify for refund or exchange.
· Items that cannot be returned
- Items marked “Final Sale”
Any broken defective Items must be reported within 5 days of receipt. Please contact us if there is an issue with the item that is a result of shipping damage, manufacturing defect or shipping error. We will replace the item at no additional costs or provide a refund.Shipping will be refunded if return is result of a manufacturer error or shipping error Customers are responsible for return shipping costs.
Paradigm Trends ships UPS or FedEx Ground and items should be received within 5-7 business days from receipt of order (transit times vary based on location and shipping service).
Most sites then provide a chart with shipping rates.
Merchandise Total 5-7 days 2 day Next day air
Up to $15 $4.95 $21.95 $33.95
$15.01 - $25 $6.00 $23.00 $35.00
$25.01 - $45 $8.00 $25.00 $37.00
$1000.01 and up 8% of merch 10% of merch 12% of merch
Allow 7-9 business days for delivery to Alaska, Hawaii, PR & US Territories. An additional surcharge applies to all orders in these areas. 3 day, 2nd day, Next Day only available to continental US Orders must be received by 11 AM EST for expedited same day shipping. Expedited shipping available for an additional fee. Free shipping doesn't apply to Trade/Wholesale accounts.Please ensure your shipping address is correct. If shipment is undeliverable or shipping is refused, you will be charged a restocking fee in addition to shipping costs.Please note that we are unable to ship to PO Boxes