RETURNS

Paradigm Trends has a 30-day return policy for a full refund. After 30 days, purchases may be eligible for a store credit. Items must be received in new and unused condition and in their original packaging with original labels to qualify for refund or exchange.

· Items that cannot be returned

  • Furniture
  • Items marked “Final Sale”

Any broken defective Items must be reported within 5 days of receipt. Please contact us if there is an issue with the item that is a result of shipping damage, manufacturing defect or shipping error. We will replace the item at no additional costs or provide a refund.Shipping will be refunded if return is result of a manufacturer error or shipping error Customers are responsible for return shipping costs.

SHIPPING

Paradigm Trends ships UPS or FedEx Ground and items should be received within 5-7 business days from receipt of order (transit times vary based on location and shipping service).

Most sites then provide a chart with shipping rates. 

Merchandise Total      5-7 days      2 day      Next day air

Up to $15                           $4.95          $21.95          $33.95
$15.01 - $25                        $6.00         $23.00         $35.00
$25.01 - $45                       $8.00         $25.00         $37.00
ETC
$1000.01 and up  8% of merch  10% of merch 12% of merch

Allow 7-9 business days for delivery to Alaska, Hawaii, PR & US Territories. An additional  surcharge applies to all orders in these areas. 3 day, 2nd day, Next Day only available to continental US Orders must be received by 11 AM EST for expedited same day shipping. Free Shipping on orders over $150 (pre-tax total) for items in contiguous US. Expedited shipping available for an additional fee. Free shipping doesn't apply to Trade/Wholesale accounts.Please ensure your shipping address is correct. If shipment is undeliverable or shipping is refused, you will be charged a restocking fee in addition to shipping costs.Please note that we are unable to ship to PO Boxes