Paradigm Trends has a 30-day return policy for a full refund. After 30 days, purchases may be eligible for a store credit. Items must be received in new and unused condition and in their original packaging with original labels to qualify for refund or exchange.
· Items that cannot be returned
- Items marked “Final Sale”
Any broken defective Items must be reported within 5 days of receipt. Please contact us if there is an issue with the item that is a result of shipping damage, manufacturing defect or shipping error. We will replace the item at no additional costs or provide a refund.Shipping will be refunded if return is result of a manufacturer error or shipping error Customers are responsible for return shipping costs.
Paradigm Trends ships UPS or FedEx Ground and items should be received within 5-7 business days from receipt of order (transit times vary based on location and shipping service).
Most sites then provide a chart with shipping rates.
Merchandise Total 5-7 days 2 day Next day air
Up to $15 $4.95 $21.95 $33.95
$15.01 - $25 $6.00 $23.00 $35.00
$25.01 - $45 $8.00 $25.00 $37.00
$1000.01 and up 8% of merch 10% of merch 12% of merch
Allow 7-9 business days for delivery to Alaska, Hawaii, PR & US Territories. An additional surcharge applies to all orders in these areas. 3 day, 2nd day, Next Day only available to continental US Orders must be received by 11 AM EST for expedited same day shipping. Free Shipping on orders over $150 (pre-tax total) for items in contiguous US. Expedited shipping available for an additional fee. Free shipping doesn't apply to Trade/Wholesale accounts.Please ensure your shipping address is correct. If shipment is undeliverable or shipping is refused, you will be charged a restocking fee in addition to shipping costs.Please note that we are unable to ship to PO Boxes